NDIS Register
NDIS Reportable Incident Register Template
A reportable incident register template for NDIS providers covering incident intake, severity, notification, investigation, participant communication and corrective actions.
7 min setup | Published 2026-05-14
How to use this template
Use this template to separate incident recording from reportable incident decisions while keeping the full lifecycle traceable.
A useful register should show what happened, who was affected, what immediate action was taken, whether notification was required and what changed because of the incident.
Template preview
| Incident | Severity | Reportable | Owner | Next Action |
|---|---|---|---|---|
| Medication error | Medium | To assess | Incident manager | Complete initial review |
| Alleged neglect | High | Yes | Quality manager | Record notification evidence |
| Behaviour of concern | Medium | No | Operations manager | Update support plan |
| Injury during support | High | To assess | Incident manager | Collect statements |
| Privacy breach | Medium | No | Compliance manager | Complete corrective action |
| Use of restrictive practice | Critical | Yes | Behaviour support lead | Confirm authorisation and reporting |
Best used for
- • Incident intake and triage
- • Reportable incident decision tracking
- • Commission notification evidence
- • Investigation and root cause review
- • Corrective action and trend reporting
Implementation steps
- 1. Record the incident as soon as practical with participant and immediate action details.
- 2. Assess severity and reportable incident status.
- 3. Record notification due dates and evidence where notification is required.
- 4. Assign investigation, root cause and corrective action owners.
- 5. Close the incident only after participant communication, management review and improvement actions are recorded.
Related resources
NDIS reportable incident register article
Read the companion guide for incident lifecycle structure.
Open resource →NDIS audit readiness checklist
Connect incident evidence into broader audit readiness.
Open resource →NDIS compliance software Australia
See incident and complaint workflows inside the NDIS module.
Open resource →